Recently we implemented the process for automatic task determination in QM Notification explained in this instruction:
Automatic Task Determination in Notifications
Everything worked as expected.
But...
Now we want to make a small change to the process:
When a task is generated it automatically would have 1 week for processing... instead of the way its now creation and close date is the same.
We fond this place.... a step included in the process above:
Field interval and unit is used.
After this the automatic task generation in QM01 has stopped working. The transaction times out.
Is this the place to set processing time for each task?
Hope someone can guide me.